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Uncover the Net > Blog > Uncover the Net Blog: February 2006

Friday, February 24, 2006

Difference Between Retail and Online

I've been thinking how easy online businesses are compared to retail businesses. Retail businesses have to:

- comply with city codes and ordinances,
- get a business license,
- get an occupancy permit,
- get liability insurance,
- pass inspections
- pay rent and utilities
- deal with customer complaints face to face

Think of how much easier an online business is. I own a small retail store and I notice that the older the customer is, the harder they are to please. It seems people 35 and under seem to be used to the "online" way of doing things and don't expect you to jump through hoops for them.

Oh well, that's my rant :)

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